· 1 min read
Crypto scams: how to spot them and protect yourself
Fake support, cloned sites, swapped addresses and promises of profit: the most common scams and the simple rules that keep your money safe.
Blockchain transactions can't be reversed. That's why scammers don't try to break into the network: they try to convince you to hand over access or send the money yourself. Knowing the most common playbooks is the best protection.
The most common scams
- Fake support: someone poses as a support agent and asks for your password, code or recovery phrase to fix a problem.
- Cloned website: an address nearly identical to the real one, promoted through ads, email or social media, that captures your login.
- Swapped address: an address similar to one you've used before shows up in your history, and you copy the wrong one.
- Guaranteed profit promises: an investment that pays far above the market, almost always with pressure to decide quickly.
- Fake presale: a sale of an official token before launch, through channels that aren't the company's own.
Rules that always apply
- No one on our team will ever ask for your password, recovery phrase or code, whether by phone or private message.
- Type the website address yourself or use your bookmarks; don't sign in through links you receive.
- Check the entire destination address before sending, not just the beginning and the end.
- Be wary of pressure: urgency is a scammer's favorite tool.
- Turn on two-step verification and use a passkey whenever you can.
If you've fallen for a scam
Change your password immediately, end any open sessions, notify support through the official channels and file a police report. The sooner we're notified, the better the chances of blocking anything that hasn't yet left the platform.
The security page lists our official channels and what we do to protect your account.